Connecting from Off-Campus

As many of the Web-based databases, electronic books and electronic journals provided by the Sheridan Libraries are limited to computers on the JHU campus network, JHU affiliates need to use one of the two options listed below (the new proxy service or VPN) for off-campus access to materials licensed by the Sheridan Libraries.  Remote access to Sheridan Libraries materials is limited to current Johns Hopkins University affiliates.  Please see the JHU Information Technology page for more details here: http://it.jhu.edu/remoteaccess.html

Proxy Service

The Sheridan Libraries have a new way for patrons to access our resources remotely.  This proxy requires no configuration on the user's part.

When you click on a link to an online library resource, the proxy checks whether your computer is on campus or off.  If you are working on campus you won't notice anything. If you are off-campus you will see the familiar JHED login screen. Enter your JHED username and password to be passed through to the resource you wanted.  Please see the FAQ page for more information about this new proxy. 

JHSecure VPN Client: a Virtual Private Network

Using the VPN client requires downloading and installing a software application. You will need to login at the portal and then go to the myJhed tab to the link  "Download VPN Client Software."

If you have not established your JHED password yet, you will need to do so.  To retrieve your JHED ID and then establish a password, please go to the JHU portal at http://my.jhu.edu.  Search for your name.  Your assigned login ID displays in your record.  To create your password, click on "First Time Logon" tab and follow the prompts and record all elements for your files (secret question and answer, password).

To use the VPN client, you must download it, install it, and then run it, entering your JHED ID and password where prompted before you can access the library's resources.

Note:  As of October 1, 2006, RAUL is no longer available.  If you have been using RAUL, you need to disable it in your browser options and download, install, and run the VPN software.  You can disable RAUL by going into Tools --> Internet Options --> Connections --> LAN Settings and then deleting the RAUL URL and unchecking the checked box.  Please call IT@JH for assistance at 410-516-HELP or help@jhu.edu.

Troubleshooting Problems with Remote Access

Technical assistance is available from the Hopkins computer support staff.
Contact them at help@jhu.edu  or 410-516-HELP (4357)